State Farm® Insurance Agent Monte Folsom
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
richard mann
April 11, 2025
5
out of
5
rating by richard mann
"Great info on whatever I had to ask"
Neil Martin Sr
April 8, 2025
5
out of
5
rating by Neil Martin Sr
"Sarah replied to my voicemail within a few minutes and was able to answer my question regarding my homeowner’s policy. Great customer service."
We responded:
"Thank you, Neil, for your kind words! I'm delighted to hear that Sarah was able to promptly return your call and assist you with your homeowner’s policy inquiry. Providing great customer service is our priority, and we're glad to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! - Monte Folsom State Farm Team"
Alexis Shanahan
April 7, 2025
5
out of
5
rating by Alexis Shanahan
"Sarah is incredibly professional, competent, thorough and efficient — couldn’t ask for better!"
We responded:
"Thank you, Alexis, for your wonderful review! I'm thrilled to hear that Sarah provided you with professional, competent, and efficient service. We strive to offer the best support possible, and your feedback is greatly appreciated. If you need any further assistance or have questions, please feel free to reach out. We're here to help! - Monte Folsom State Farm Team"
Brandon Mendolia
April 3, 2025
5
out of
5
rating by Brandon Mendolia
"Excellent communication and follow ups. I had a particularly convoluted case and Nick worked with me to explore options and was incredibly nice to work with. A+++"
We responded:
"Thank you, Brandon, for your fantastic review! I'm delighted to hear that Nick provided excellent communication and follow-ups while assisting you with your case. It's great to know that he was able to explore options with you and make the process a positive experience. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! - Monte Folsom State Farm Team"
Martha Hopper
April 2, 2025
5
out of
5
rating by Martha Hopper
"Monte Folsom's State Farm Agency has been managing my auto, property and personal insurance needs for over a decade. Service is consistently rated A +++ for efficiency, accuracy and friendliness. Sarah assisted with a recent online premium payment and processed it to my complete satisfaction."
We responded:
"Martha thank you so much for your kind words! We really appreciate you and for letting us take care of you. We try to be efficient and friendly in how we communicate. Want to treat you the way we want to be treated. Let us know if you need anything! Thank you! -Monte Folsom State Farm Team"
john french
April 2, 2025
5
out of
5
rating by john french
"I have been with State Farm over 30 years, we don't need them often, but when you do, they are there for you. Everyone at this location is responsive and my recent interaction Sarah assured me I am dealing with people that know their business and really care."
We responded:
"John, Thank you for your kind words. We sure appreciate you and your family."
Dixie Hayenga
April 2, 2025
5
out of
5
rating by Dixie Hayenga
"Sarah was very helpful. I appreciated her knowledge and kindness..."
We responded:
"Thank you for your kind words, Dixie! We're so glad to hear that Sarah's knowledge and kindness made a positive impact. We appreciate your trust and are always here to help! -Monte Folsom State Farm Team"
Wendy York
April 2, 2025
5
out of
5
rating by Wendy York
"Sarah was great! She fixed a problem with the coverage on my RV and got me everything I needed."
We responded:
"Thank you, Wendy, for taking the time to leave us a rating! We're pleased to hear that you had a positive experience with us. Should you require any assistance or have any questions down the line, don't hesitate to get in touch. - Monte Folsom State Farm Team"
Carol Viredaz
April 2, 2025
5
out of
5
rating by Carol Viredaz
"I had to make a change to my policy and Sarah made the process quick and easy. So glad I switched to State Farm and Monte Folsim!"
We responded:
"Thank you for your review, Carol! We're so glad to hear that Sarah made your policy change quick and simple. It’s great to know you’re happy with your switch to State Farm and our office! We appreciate your trust and are always here to help. Don't hesitate to reach out if you have any questions. -Monte Folsom State Farm Team"
Victoria Hansen
April 2, 2025
5
out of
5
rating by Victoria Hansen
"I have been a State Farm customer for 44 years. I had the pleasure of working with Sarah recently to make some policy changes. Sarah made the process easy. She is knowledgable, friendly, and super professional. Thank you Sarah and Monte Folsom's office."
We responded:
"Thank you for the kind words, Victoria! We truly appreciate your 44 years of trust and are so glad to hear that Sarah made your recent changes simple and smooth. Her knowledge, friendliness, and professionalism are what we strive for every day. If you ever have any questions or need assistance, we are here to help! -Monte Folsom State Farm Team"
Jose Rodriguez
April 1, 2025
5
out of
5
rating by Jose Rodriguez
"Excelente servicio, tuve la oportunidad de hablar con un muy buen asesor que estaba muy bien informado y respondió positivamente todas mis dudas su nombre es Eduardo Díaz muchas gracias."
We responded:
"¡Gracias por sus amables palabras, Jose! Me alegra mucho saber que está satisfecho con nuestro servicio. No dude en llamarnos, estamos aquí para ayudar. Eduardo es lo mejor para contenstar todas de sus dudas que tengan -Monte Folsom State Farm Team "
Leroy Jetson
April 1, 2025
5
out of
5
rating by Leroy Jetson
"So far Eduardo has been a great help. I have been very happy with his assistance and professional approach to my needs. Thank you Eduardo !! I would also like to say thank you to Sarah, she was also very helpful in assisting me with my insurance needs. Sarah was able to help me while Eduardo was not available. I appreciate the help both have given me. Five Stars are not enough, thank you !! . Well it's April 1st and once again I have been in touch with Sarah and she is amazing. Between Sarah and Eduardo I think I have the best team I could ask for helping me with my insurance needs. I can't possibly say thank you enough. They are with out a doubt the best I have ever worked with. Five Stars are not enough. They get a 100 percent perfect rating from me !! Thank you Eduardo and Sarah !!"
We responded:
"Thank you for your kind words, Leroy! We're so glad to hear that Eduardo has been helpful and professional in assisting you. We appreciate your support and are always here to help with anything you need! Don't hesitate to reach out if you have any questions. -Monte Folsom State Farm Team"
TREG HANSEN
April 1, 2025
5
out of
5
rating by TREG HANSEN
"Sara was the best"
We responded:
"Thank you for your feedback! We're glad to hear that Kellen was able to assist you and guide you through the glitch you experienced. Our team is dedicated to solving solutions for our Good Neighbors, and we appreciate you choosing Monte Folsom State Farm Agent for your insurance needs! -Monte Folsom State Farm Team"
Jan D'Ambrosio
March 31, 2025
5
out of
5
rating by Jan D'Ambrosio
"Erica was great to deal with. She very carefully explained to me how insurance increases are calculated, what they’re based on, etc. I appreciate all of her help."
We responded:
"Thank you for your review, Jan! We're glad to hear that we took the time to explain everything clearly and provide helpful information. We appreciate your trust and are always here to assist you! Don't hesitate to reach out. -Monte Folsom State Farm Team"
Tracy Peterson
March 31, 2025
5
out of
5
rating by Tracy Peterson
"This people place is great, I will never talk to someone on the phone again. Fast and efficient."
We responded:
"Thank you, Tracy, for your enthusiastic review! I'm thrilled to hear that you had a great experience with our team and found our service fast and efficient. We strive to make every interaction as seamless as possible for you. If you need any further assistance or have questions, please feel free to reach out. We're here to help! - Monte Folsom State Farm Team"
Nina Hobbs
March 29, 2025
5
out of
5
rating by Nina Hobbs
"Shane was extremely helpful, knowledgeable and responsive to our needs. He was very comfortable and courteous. Great experience!"
We responded:
"Thank you for your kind words, Nina! We're so glad to hear that Shane provided you with helpful, knowledgeable, and responsive service. We appreciate your trust in us and are happy to know you had a great experience! Don't hesitate to contact us if you have any questions. -Monte Folsom State Farm Team"
Bret Talbot
March 28, 2025
5
out of
5
rating by Bret Talbot
"Sarah did a fantastic job!"
We responded:
"Thank you, Bret! We appreciate your feedback and are glad to hear you had a positive experience with us. Your satisfaction is our priority. -Monte Folsom State Farm Team"
Brandi
March 27, 2025
5
out of
5
rating by Brandi
"Sarah was Very helpful and explained everything in detail"
We responded:
"Thank you for your five-star review, Brandi! I'm so happy to hear your experience with us was helpful and gave good insight into your plan. If there's anything we help with in the future, please let us know! - Monte Folsom State Farm Team"
Marigold
March 24, 2025
5
out of
5
rating by Marigold
"Very helpful, friendly and great service! Sarah was awesome and entered my milage for me👍 😁"
We responded:
"Thank you, Marigold, for your wonderful review! I'm delighted to hear that Sarah provided you with helpful and friendly service, and that she was able to assist with entering your mileage. We strive to make your experience as smooth as possible. If you have any more questions or need further assistance, feel free to reach out. We're here to help! - Monte Folsom State Farm Team"
Steve Pyle
March 12, 2025
5
out of
5
rating by Steve Pyle
"Sarah was very efficient and took good care of everything. She was friendly, helpful and thorough. Great service!"
We responded:
"Thank you, Steve, for your positive review! I'm thrilled to hear that Sarah provided you with efficient and thorough service. Her friendliness and dedication to taking care of everything are what we strive for with everyone we assist. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! - Monte Folsom State Farm Team "
Jared Calkins
March 10, 2025
5
out of
5
rating by Jared Calkins
"Shane was AMAZING!!! I couldn't have made it through this without him! Long story short, coming off a 2 year rehabilitation from a massive accident, Shane was very patient, thorough, and upfront! We worked through it together despite my many delays and flaws! We fould the right plan for me, and going forward, when I call, I will not ask for anyone in the Boise office other than Shane! **P.S. In reply to Monte, this is not a slight toward the rest of your team! Shane was just my guy and stuck with me through difficult circumstances, etc.. reflects well on the whole team! Just worded poorly by me! I will stick with Shane when able. However, I trust the team!**"
We responded:
"Thank you, Jared, for sharing your experience! We're thrilled to hear that Shane was able to support you through your journey and find the right plan for your needs. Your perseverance and Shane's dedication are truly commendable. We're grateful for your trust and look forward to continuing to assist you. If you need anything else, don't hesitate to reach out to Shane or our team. - Monte Folsom State Farm Team"
Glenna Herrold
March 4, 2025
5
out of
5
rating by Glenna Herrold
"Monte Folsom's office has always been great to work with and have very good prices"
We responded:
"Thank you so much, Glenna! We’re glad to have you as a valued customer and appreciate your support. If you ever need assistance, don’t hesitate to reach out! –Monte Folsom State Farm Team"
Dale Rails
March 3, 2025
5
out of
5
rating by Dale Rails
"Sarah was a wonderful help in getting my automatic payment back in place!. I really appreciated her desire to make sure my situation was corrected right away. Thank you Sarah!"
We responded:
"Thank you, Dale, for your wonderful feedback! We're pleased to hear that Sarah was able to assist you with your automatic payment and resolve your situation promptly. Our team is always here to help, so don't hesitate to contact us with any future needs. - Monte Folsom State Farm Team"
G a y l a n M i l l e r
March 3, 2025
5
out of
5
rating by G a y l a n M i l l e r
"I just got done talking with Sarah she was very wonderful friendly and very helpful"
We responded:
"Thank you, Gaylan, for your kind words! We're glad to hear that Sarah provided you with friendly and helpful service. Our team is dedicated to ensuring our customers have a great experience. Please reach out if you need any further assistance. - Monte Folsom State Farm Team"
Dwain Nell
February 26, 2025
5
out of
5
rating by Dwain Nell
"Sarah answered my question quickly and professionally"
We responded:
"Thank you, Dwain, for your kind words! We're delighted to hear that Sarah was able to answer your questions quickly and professionally. Our team is dedicated to providing excellent service, and we appreciate your feedback. If you have any more questions or need assistance, feel free to reach out. – Monte Folsom State Farm Team"